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13 - 15 March, 2016
Indigo Pearl, Phuket, Thailand

Meet the Speakers

2016 Speakers


Adam Geneave
Adam Geneave
Vice President Customer Experience
Wyndham Vacation Resorts Asia Pacific
Matt Paterson
Matt Paterson
General Manager Customer Care
Vodafone
Nicholas Kontopoulos
Nicholas Kontopoulos
Global Head of Fast Growth Markets & Marketing Innovation and Customer Enga
SAP
Edrick Ho
Edrick Ho
Head of Digital and Channel Management, Retail Banking, Asia Pacific
ANZ Bank
Michelle Choo
Michelle Choo
Director Customer Experience
Singtel
Erison Oktavian
Erison Oktavian
CTO
UMG Myanmar
Jacqueline Lau
Jacqueline Lau
Assistant Vice President Quality Service Management
Changi Airport
Greg Baxter
Greg Baxter
Territory Lead, Sitecore Business Optimization Services, Greater Asia
Sitecore
Brenda M Dichoso
Brenda M Dichoso
Chief Customer Care Officer
PT Smartfren
Yasir Manzoor
Yasir Manzoor
GM Video Services
PTCL
Bartosz Demczuk
Bartosz Demczuk
Sales Director
Comarch
Ravi Kumar
Ravi Kumar
COO
PT. Mitra Adiperkasa
Sandra De Zoysa
Sandra De Zoysa
Group Chief Customer Officer
Dialog Axiata Plc
Jane Valero
Jane Valero
First Vice President Customer Experience Division
Philippine Savings Bank
Ryan Hart
Ryan Hart
Principal Analyst
Forrester
Vaasu Gavarasana
Vaasu Gavarasana
Senior Marketing Director
Asia Content Marketing Association
Barney Dunne
Barney Dunne
Director of Digital Marketing Solutions – Asia Pacific & Japan
HP Software
Hans Iandy
Hans Iandy
IT Corporate Section Head
PT SMART TBK