How Are Southeast Asias Biggest Companies Leveraging Closed Loop Feedback
How Are Southeast Asia’s Biggest Companies Leveraging Closed Loop Feedback?
To find out how companies in Southeast Asia are using closed loop feedback, Chris Dann, Director for Customer Experience at Nielsen, ran a live polling session at the CEM Interactive 2016, which featured the customer experience business leaders from over 300 of Asia’s biggest companies. Read on to see their responses and an analysis from Chris Dann himself.
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